Privacy Policy

1) Information We Collect

• • Contact information, including name, email address, phone number, and company details.
• • Project and service details you submit through forms or direct communications.
• • Communication records, including messages we send and receive through email and SMS.
• • Technical data, such as IP address, browser type, and usage signals.
• • Attribution data, including landing page, referrer, campaign tags, and ad click identifiers (for example gclid and fbclid) when available.

2) How We Use Information

• • Respond to inquiries and provide proposals.
• • Plan, schedule, and deliver services.
• • Send service-related notifications and updates.
• • Provide support and improve our services.
• • Send promotional communications only when you separately opt in.
• • Protect against fraud and security incidents.
• • Comply with legal obligations.

3) SMS and Email Communications; Consent

When you provide contact details, you may receive service and transactional communications about your inquiry, scheduling, or delivery updates. Marketing messages are sent only with separate optional consent.

• • SMS: Reply STOP to opt out, HELP for help.
• • Email: Marketing emails include an unsubscribe link.
• • Message and data rates may apply for SMS.

4) How We Share Information

We do not sell personal information. We may share information with service providers that support delivery, security, and communications, including Twilio, SendGrid, Vercel, and infrastructure partners, only as needed to provide services on our behalf.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

5) Cookies and Attribution Signals

We may use cookies and similar technologies to operate the site and understand usage across sessions. These technologies can include first-touch and last-touch attribution values, campaign-related parameters, and consent preferences.

Where required by law, we request consent before activating non-essential tracking. You can control cookies through browser settings and by updating consent preferences.

6) Data Retention

We retain information as needed to provide services, maintain records, comply with legal obligations, and resolve disputes. Contact and attribution records are retained only for operational, legal, and reporting needs, then deleted or anonymized according to our retention schedule.

7) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is fully secure.

8) Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9) Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, or delete certain personal information. Contact us to submit a request.

10) Contact Us

For privacy questions, contact info@thinkgroup.io.

11) Changes to This Policy

We may update this Privacy Policy periodically. Updates are posted on this page with a revised Last Updated date.